In accordance with the provisions of French Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, users of this website are informed of the identity of the various stakeholders involved in its creation and maintenance.
Website URL:
https://www.ladray.com
Company name:
SARL La Marmotte Champenoise, registered with the Trade and Companies Register of Chambery under number B 981369291
Address:
11 RTE DE NOTRE DAME DU PRE LONGEFOY, 73210 AIME-LA-PLAGNE France
Phone: +33 44 79 09 77 11
Email : contact@ladray.com
Share Capital: €20,000
SIRET Number: 98136929100019
VAT Number: FR66981369291
Publishing Director / Legal Representative:
Emilie Edwards
Website Design: ESKALE
Hosting Provider:
1&1 Ionos Internet SARL
7 place de la Gare, BP 70109, 57201 Sarreguemines Cedex, France
Data Protection:
In accordance with French Law No. 78-17 of 6 January 1978 on Information Technology and Civil Liberties, each user has the right to access, modify, rectify and delete their personal data. You may exercise this right by contacting us at contact@ladray.co
Terms of Sale
In accordance with Article L. 221-28 12° of the French Consumer Code, the customer is reminded that the right of withdrawal provided for in Article L. 221-18 does not apply to accommodation services.
Cancellation Policy
Cancellations must be made by email or phone.
If you cancel:
* More than 60 days before arrival: your deposit is refunded, minus a €40 administration fee.
* 60 to 30 days before arrival: we retain the 30% deposit.
* 30 to 21 days before arrival: 50% of the total stay is due.
* 21 to 15 days before arrival: 75% of the total stay is due.
* 14 days or less before arrival: 100% of the total stay is due.
Dispute Resolution
The customer is informed of the possibility of using a conventional mediation procedure or any other alternative dispute resolution method, under the conditions provided in Title I of Book VI of the French Consumer Code.
After contacting the hotel management and in the absence of a satisfactory response within 60 days, you may refer the matter to the mediator using the contact details below:
Mediator: CM2C (cm2c.net)
Phone: +33 (0)1 89 47 00 14
Address: 49 Rue de Ponthieu, 75008 Paris, France
SIRET Number: 831 213 871 00013
Legal Status: Registered Association
Referral procedures are available here:
How to refer a consumer dispute to CM2C
We also inform you of the existence of the European Online Dispute Resolution platform (ODR), accessible at:
https://consumer-redress.ec.europa.eu/index_en
Telemarketing Regulations
You have the right to register on the national "Bloctel" telephone opt-out list. Bloctel is a free service allowing any consumer to block unsolicited marketing calls from professionals with whom they have no existing contractual relationship, in accordance with French Law No. 2014-344 of 17 March 2014 on Consumer Rights.
It is forbidden for any professional, directly or via a third party acting on their behalf, to call a consumer registered on this list, except in legally authorised cases.
More information: http://www.bloctel.gouv.fr
Register here: https://conso.bloctel.fr
Copyright & Intellectual Property
This website and its content are protected under French intellectual property law and international conventions. Except for personal or private use, no part of this site may be reproduced, republished, transcribed, modified, or retransmitted without prior written permission from the copyright holders.
Photo Credits: Visualhunt, Shutterstock